We'll do our best for you! Sometimes technical errors sneak into our app. Our IT team is working on various issues and will of course endeavour to rectify the problems.
Unfortunately, we can't always say exactly how long it will take until everything is back to normal.
But there is another way!
In such a case, you can use the web version of our app in the meantime. To do this, log in to your Taxfix account via your computer.
Please note that you cannot use the web version on your mobile phone. This is only possible via a computer.
And this is how it works:
- Simply visit our website on your computer at https://app.taxfix.de/login
- Log in with the email address you have stored in your Taxfix account
- You will then receive a 6-digit one-time password by email
- Enter this code when logging into your Taxfix user account
- You will then have access to your data and can continue processing your tax return 🥳