Absolutely! Your feedback helps us improve the Taxfix app and our content continuously.
📌 Quick & Easy
- Feedback about the app? Email us at support@taxfix.de
- Feedback about an article? Use the rating tool at the bottom of the page
- Personal questions about your tax return? Contact our support directly
🚀 Your Guide
Feedback About the App
Do you have an idea on how we could improve the app? Or did something work particularly well or poorly? We’re happy to hear from you:
Our team reads every message and forwards your feedback to the relevant departments.
Feedback About Our Articles
At the end of every article, you’ll find the question: "Was this article helpful?" – When you answer this, you can share what you liked or what was missing.
💡 Important: This type of feedback does not go to our customer support, but directly to our editorial team. Personal questions about your tax return cannot be answered through this form.
Personal Inquiries
If you need help with your tax return or have a specific question, please contact our support team directly – either by emailing support@taxfix.de or using our contact form "Contact Support".
That way, we can make sure your request is handled by the right person quickly.
Rating Our Support
When you contact our support team via email, you’ll receive a reply from one of our service agents. At the bottom of that reply, you’ll find a section where you can rate the support you received and provide direct feedback on your experience and your satisfaction.
We greatly value this feedback – it helps us continuously improve our service quality. These ratings and comments are regularly reviewed and play an important role in our quality assurance and employee onboarding processes. That way, we can make sure your request is handled by the right person quickly.
🚀 Fill out the simple question-answer flow - we'll take care of the rest!
Still have questions?
We're here to help! Contact our support team