Want to update your registered email address? You can do this quickly and easily in the Taxfix app. Here's how the process works and what to do if you no longer have access to your old email.
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You can change your email address directly in the app.
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Confirmation is sent via email.
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Our support team is here to help if anything goes wrong.
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No access to your old inbox? We’ll help you find a solution.
🚀 Your Guide
How to Change Your Email Address in the App
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Log in to the Taxfix app using your old email address and one-time password.
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Tap the account icon in the bottom right corner.
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Select "Change email address".
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Enter your new email address and request email change.
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You’ll receive an email from us to confirm the change.
Once you’ve clicked the link in the confirmation email, your new address is active. You can then log in with the new email as usual.
No Access to Your Old Email Account?
No worries. Send us an email at support@taxfix.de. Please include:
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Your old email address
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Your new email address
We’ll check whether a change is possible and get back to you as soon as possible.
What to Do If You’re Trying to Log In with the Old Address in the app
If you've already updated your email address but try logging in with the old one, the login will fail. Please use your new email address to sign in.
Didn’t receive the confirmation email? Be sure to check your spam folder. You can always restart the process in the app to request a new confirmation link.
If you can’t change your email because you no longer have access to your old inbox and the confirmation email went to the wrong address, contact us at support@taxfix.de. Our team will help you manually update your email.
🚀 Fill out the simple question-answer flow - we'll take care of the rest!
Still have questions?
We're here to help! Contact our support team: support@taxfix.de